1. To start, turn off the phone using the POWER button.
2. Next, you need to simultaneously press Volume Up(+) and POWER buttons for a few seconds.
3. When the Alcatel logo appears, release all the keys.
4. Select English using the Volume Up(+)/Down(-) keys to go through the menu items and the POWER button to confirm the selection.
5. Select the menu option wipe data / factory reset. Use the Volume Up(+)/Down(-) buttons to go through the menu items and the POWER button to confirm the selection.
6. Select in the yes menu and once press the POWER button.
7. Select in the menu reboot system now and press the POWER button once.
Hard Reset - advantages and disadvantages Alcatel OneTouch Pop Up?
In simple words, Hard Reset means hard resetting the phone. As a result, the system automatically returns to the factory settings and the system is completely cleared. Contacts, correspondence, application, files, search queries, passwords - all of this is deleted from the device's memory.
Benefits of Hard Reset:
The ability to reset the phone to factory settings. Removing viruses that have entered your phone. Solving problems that have arisen due to the installation of some applications on the phone and have not disappeared after they were removed from the phone.
Disadvantages of Hard Reset:
All your data and media files will be deleted. The need to have an up-to-date backup of your data, contacts, settings and media files. Unfortunately, in some cases, not all viruses on Android will be removed, even after a hard reset.
What needs to be done before the Hard Reset operation.
If you want to do a hard reset on your phone, then make sure you know the login / password for your google account. ÒYou can sign out of your google account before resetting. To use your device immediately without any problems. If after resetting the settings you cannot log into your Google account, then you need to find instructions for bypassing the FRP lock for your phone model. You will need to contact the official service center to bypass the FRP protection on some new phone models.
After performing a hard reset, your device will be completely wiped clean. Everything that was in the memory of your device will be deleted.
What can be done to avoid losing important information?
If important information (contacts, photos, videos) remains in the memory of your phone, then it can be saved in several ways:
Synchronize your phone with Google contacts, Google drive. Using the Titanium Backup program, create a backup. Using the service programs for your phone model, you can transfer important data to your PC.