Android guru | August 21, 2017 |
In Android there are several settings that may not allow you to remove the screen lock. In addition to the settings, the installed applications can interfere with unblocking. 1. Remove the VPN, 2. Disable administrator rights, 3. Remove the third-party security certificates, 4. Try to disable the lock in safe mode. Do not allow to remove the lock can be downloaded application, which downloaded from the Play Store. To find out if there is such an application in the devices memory, load it into safe mode. In this mode, all downloaded applications are disabled, only those installed at the factory are working. If the lock is removed, then it means that some downloaded application is guilty.
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User 33804 | August 21, 2017 |
Perhaps with the help of the login-password recovery tool from Google, you can avoid losing such valuable personal data on the phone. You can go to this link. By the way, login is usually the first part of the email address, that is, before @gmail. To find it easily, if the GMail email settings are on the computer (in fact, there and the password from the account is saved). If not, the login can be found by connecting the phone to the computer and running the corresponding HTC Sync. In the window "About the device" you can find the login you are looking for. Well, then you can try to recover the password.
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