1. Load Xperia Companion to your computer. This can be done here www.support.sonymobile.com/global-en/tools/xperia-companion/.
2. Install the application to your computer.
3. Then turn off the phone and connect the phone to the PC using the Micro USB cable.
4. Open Xperia Companion and in the main menu, select Software Repair.
5. Confirm the process by selecting the appropriate option.
6. When the next menu appears, go to FastBoot Mode.
7. Hold down the Volume button button Connect the phone to the PC using the Micro USB cable.
8. Press the next button to start the recovery operation of the factory settings.
9. When the operation is completed, disconnect your device.
Hard Reset - advantages and disadvantages Sony Xperia XZ2?
In simple words, Hard Reset means hard resetting the phone. As a result, the system automatically returns to the factory settings and the system is completely cleared. Contacts, correspondence, application, files, search queries, passwords - all of this is deleted from the device's memory.
Benefits of Hard Reset:
The ability to get a completely clean phone from user settings and data. Removal of viruses that interfere with work and give permanent errors. Solving problems that have arisen on the device between applications and for example bluetooth.
Disadvantages of Hard Reset:
Permanently deletes all data on the device. The need to back up contacts, settings and media files. Not all viruses on Android will be removed after a factory reset.
What needs to be done before the Hard Reset operation.
Before doing a hard reset on your phone, be sure to make sure that you know the login / password for accessing your google account. You can sign out of your google account before resetting. In this case, after performing a factory reset, the phone will not ask for any logins and passwords and you can use your device. In case you have already done a factory reset and cannot remember the login and password for logging into your Google account, for most models there are instructions for bypassing protection (FRP). Some new phone models may have problems with bypassing the FRP protection and for this you will need to contact the official service center.
After performing a hard reset, your device will be completely wiped clean. Everything that was in the memory of your device will be deleted.
What can be done to avoid losing important information?
If important information remains in the memory of your phone, then there are the following options to save it:
Sync your data with Google contacts, Google drive. Create a backup using Titanium Backup. With the service programs for your phone, you can transfer contacts, media files, and important data to your PC.
Summary: Type: Smartphone, Phablet; Smart Phone OS: Android; OS ver: Android 8.0 (Oreo); SIM: Nano SIM, Single SIM, Dual SIM, Dual Standby; CPU: Qualcomm MSM8998 Snapdragon 845Octa-core Adreno 630; Processor Speed: 4x2.7 GHz 4x1.7 GHz; Storage: 64GB; RAM: 4GB; External Storage: up to 400GB via microSD (dual SIM model only); Battery: 3180mAh; Screen Size: 5.7 inches; Resolution: Full HD 1080 x 2160 pixels; Main Camera: 19 MP; Front Camera: 5 MP; Features: WiFi , Hotspot/Tethering , GPS , Bluetooth , Flash, Waterproof; Dimensions: 153 x 72 x 11.1 mm; Weight: 198 g; ...
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