2. Press and hold the Volume Down keys and POWER for a few seconds.
3. Release the buttons when the Sony logo appears.
4. Go to the option "wipe data / factory reset. Use the Volume Up(+)/Down(-) keys to go through the menu items and the POWER button to select.
5. Go to the option "Yes. Use the Volume Up(+)/Down(-) keys to go through the menu items and the POWER button to select.
6. Go to the option "Reboot System Now. Use the Volume Up(+)/Down(-) keys to go through the menu items and the POWER button to select.
Hard Reset - advantages and disadvantages Sony Xperia 5 II?
In simple words, Hard Reset means hard resetting the phone. As a result, the system automatically returns to the factory settings and the system is completely cleared. Contacts, correspondence, application, files, search queries, passwords - all of this is deleted from the device's memory.
Benefits of Hard Reset:
The ability to reset the phone to factory settings. Remove viruses and malware that block applications on the device. Solving problems that have arisen on the device due to an application conflict.
Disadvantages of Hard Reset:
Complete cleaning of all user data on the device. The need to have a fresh backup of your phone's data, contacts, and media. After returning to factory settings, some viruses may remain in the phone.
What needs to be done before the Hard Reset operation.
In order to use the phone after a hard reset and it is not blocked by the FRP, make sure that you know the login / password to your google account. Before a hard reset, you can log out of your google account in advance. Then, after performing a factory reset, you do not need to remember the login password for your Google account. If, after a hard reset, the phone is locked by the FRP and you cannot remember the login password for logging into your Google account, then you need to use the instructions for bypassing the FRP lock for your phone model. Some new phone models may have problems with bypassing the FRP protection and for this you will need to contact the official service center.
After performing a hard reset, your device will be completely wiped clean. Everything that was in the memory of your device will be deleted.
What can be done to avoid losing important information?
If important information remains in the memory of your phone, then there are the following options to save it:
Synchronize your phone with Google contacts, Google drive. Backup your data, contacts and media. Transfer important data to your PC using service programs for your smartphone model.