2. Press and hold the POWER buttons and the Volume Up(+) button. The buttons can be released when the JIVI logo appears on the screen.
3. You are now in Recovery mode. Use the Volume Up(+)/Down(-) buttons to move up and down the menu.
4. Then go down to Wipe data / Factory data reset and press the POWER button to confirm.
5. Scroll down to Yes and press the POWER button.
6. Select Reboot system now and press the POWER button to confirm.
Hard Reset - advantages and disadvantages Jivi Energy E12?
In simple words, Hard Reset means hard resetting the phone. As a result, the system automatically returns to the factory settings and the system is completely cleared. Contacts, correspondence, application, files, search queries, passwords - all of this is deleted from the device's memory.
Benefits of Hard Reset:
The ability to get a completely clean phone from user settings and data. Removal of viruses that block applications on the device and give persistent errors. You will be able to solve various problems on the device, for example, with bluetooth or other applications.
Disadvantages of Hard Reset:
Completely remove all user files and settings on the device. The need to have an up-to-date backup. Not all viruses on Android can be removed even after returning to factory settings.
What needs to be done before the Hard Reset operation.
If you are going to do a hard reset on your phone, then be sure to make sure that you know the access data for your google account. You need to log out of your google account before resetting. In this case, after performing a factory reset, the phone will not ask for any logins and passwords and you can immediately use your phone. If, after resetting the settings, the phone is blocked by the FRP and you cannot remember the login and password for entering your Google account, then for most models there is an instruction for bypassing this protection (FRP). Not all phone models can bypass the FRP protection, their owners will need to contact the official service center.
After performing a hard reset, your device will be completely wiped clean. Everything that was in the memory of your device will be deleted.
What can be done to avoid losing important information?
If important information (contacts, sms, photos, videos) remains in the memory of your device, then there are the following options to save it:
Sync your data with Google contacts, Google drive. Create a backup using Titanium Backup or other programs. With the service programs for your phone, you can transfer important data to your PC.