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How to hard reset Alcatel One Touch Hero

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1. Turn off the phone using the POWER button.

2. Next you need to press and hold the Volume Up(+) and POWER and POWER button within a few seconds.

3. Release all buttons when the Android image appears on the screen.

4. Select English using the Volume Up(+)/Down(-) buttons to go through the menu items and the POWER button to select.

5. Select wipe data / factory reset Use the Volume Up(+)/Down(-) buttons and press the POWER button to confirm.

6. Confirm the reset operation, select Yes and press the POWER button to confirm.

7. To complete the operation overload the phone, select reboot system now and press the POWER button to confirm.




Hard Reset - advantages and disadvantages Alcatel One Touch Hero?

In simple words, Hard Reset means hard resetting the phone. As a result, the system automatically returns to the factory settings and the system is completely cleared. Contacts, correspondence, application, files, search queries, passwords - all of this is deleted from the device's memory.

Benefits of Hard Reset:
The ability to reset the phone to factory settings.
Removing viruses that have entered your phone.
Solving various problems on the device that arise due to the conflict of applications.

Disadvantages of Hard Reset:
Completely remove all user files and settings on the device.
The need to have an up-to-date backup of your data, contacts, settings and media files.
Unfortunately, in some cases, not all viruses on Android will be removed, even after a hard reset.


What needs to be done before the Hard Reset operation.
If you want to do a hard reset on your phone, then make sure you know the login / password for your google account.
Before a hard reset, you must first log out of your google account. In this case, after performing a factory reset, the phone will not be locked by the FRP.
If, after resetting the settings, the phone is blocked by the FRP and you cannot remember the login and password for entering your Google account, then for most models there is an instruction for bypassing this protection (FRP).
You will need to contact the official service center to bypass the FRP protection on some new phone models.

After performing a hard reset, your device will be completely wiped clean. Everything that was in the memory of your device will be deleted.

What can be done to avoid losing important information?
If important information (contacts, photos, videos) remains in the memory of your phone, then it can be saved in several ways:

Synchronize your phone with Google contacts, Google drive.
Backup your contacts and information.
Using the service programs for your phone model, you can transfer important data to your PC.


Summary: Dimensions (mm): 158.50 x 80.60 x 8.50; Battery capacity (mAh): 3400; Removable battery: No; SAR value: NA; Screen size (inches): 6.00; Touchscreen: Yes; Resolution: 1080x1920pixels; Processor: 1.5GHz quad-core; RAM: 2.048GB; Internal storage: 16GB; Expandable storage: Yes; Expandable storage type: microSD; Expandable storage up to (GB): 32; Rear camera: 13-megapixel; Flash: Yes; Front camera: 2-megapixel; Operating System: Android 4.2; Wi-Fi: Yes; Wi-Fi standards supported: 802.11 a/ b/ g/ n; GPS: Yes; Bluetooth: Yes, v 4.00; NFC: Yes; Infrared: No; Wi-Fi Direct: No; MHL Out: No; HDMI: No; Headphones: 3.5mm; FM: Yes; Number of SIMs: 2; SIM 1: ; SIM Type: Regula ...

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