The OS does not match the system requirements of the smartphone.
Where can I find the firmware?
On the phone manufacturer's website.
On sites where third-party developers and phone manufacturers post custom or official OS.
What should be done before installing the firmware?
Create a backup copy of user data and transfer it to another medium.
Insert your SD card into your phone. It must have enough memory to fit the firmware.
Find information about your smartphone model.
Fully charge your phone. If the battery runs out during boot, the device will no longer turn on.
Find and download the archive with Firmware. Place it on the SD card.
Installing TWRP Recovery
Download the Official TWRP App from the Play Market. Download, install and launch the application..
When you start the application for the first time, you must agree to install a new firmware and all the risks associated with this, as well as agree to grant the application Superuser rights and click the 'OK' button.
Going to the next screen, select the item 'TWRP FLASH' and provide the application with root-rights.
On the main screen of the application, select 'Select Device', and find your phone model.
After selecting a device, the program redirects the user to a web page to download the corresponding image file of the modified recovery environment. Download the suggested *.img file.
After downloading the image file, go to the main screen of the Official TWRP App and press the 'Select a file to flash' button. Then we tell the program the path where the file loaded in the previous step is located.
Press the 'FLASH TO RECOVERY' button and confirm that you are ready to start the procedure - press 'OK' in the question window.
When the message 'Flash Completed Succsessfuly!' appears on the screen. Click the 'OK' button. The TWRP installation procedure is now complete.
Copy the firmware and other necessary files to the SD card.
Insert a memory card into the device.
To reboot into recovery, you need to use a special item in the Official TWRP App menu, accessible by pressing the button with three stripes in the upper left corner of the main screen of the application. We open the menu, select the 'Reboot' item, and then click on the 'REBOOT RECOVERY' button. The phone will reboot into the recovery environment automatically.
Firmware via TWRP
Before flashing, it is recommended to clear the 'Cache' and 'Data' sections. This will delete all user data from the device, but avoid a wide range of software errors and other problems. You must press 'WIPE' on the main screen.
Now you can start flashing. Click the 'Install' button.
The file selection screen appears. At the very top there is a 'Storage' button for selecting an SD card.
Select the location where the files were copied. Press the OK button.
Find the file we need and click on it. A screen opens with a warning about possible negative consequences, as well as the item 'Zip signature verification'. This item should be checked by placing a cross in the check-box, which will avoid using damaged files when writing to the phone's memory sections.
The procedure for writing files to the phone's memory will begin, accompanied by logging and filling in the progress bar.
The completion of the firmware installation procedure is indicated by the inscription 'Successful'.
Summary: Brand & Model: Sugar S11; Product Release Date: 14 February, 2018; Fingerprint Sensor: Yes; Waterproof: No; Display Type: IPS, LCD capacitive touchscreen; Display Size: 5.99 inches; Resolution: 1080 x 2160 Pixels, 24 bit color depth; Multitouch Input: Yes; Display Colors: 16M Colors; Pixel Density (In PPI): ~ 403 PPI; Touch Screen: Multi Touch Support Up to 10 Fingers; Touchscreen Technology: Capacitive Touch; Display Protection: Yes; Features: FHD display~ 403 PPI Capacitive Multi-touch2.5D curved glass screen 18: 9 Aspect Ratio; Secondary Display: No; Screen to Body Ratio: 78%; Camera Type: Four Camera Set UP (Two Front Two Back); Rear Camera: 16 Megapixels 8 Megapixel ...
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